terms and conditions
Terms and Conditions
This website is owned and operated by GN Jewellery.
These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors possibility to purchase handcrafted artisan jewellery. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
When buying an item, you agree that: you are responsible for reading the full item listing before making a commitment to buy it: you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing is available on request.
Handcrafted Artisan Jewellery
Please note that all GN Jewellery pieces are made individually so the look of each item can be slightly different from what is shown on the picture.
Shopping at GN Jewellery online shop can be paid by PayPal. When you place an order with PayPal you will be redirected to the PayPal website. The order is automatically marked as 'paid'.
Deliveries and Shipping information
We ship orders within 4-5 working days after the amount is credited to the bank account / Paypal. Completion date for individual orders is usually longer - each time the realization details are considered on an individual basis with our Customer.
We ship worldwide from UK by registered airmail with TRACKING NUMBER.
- Europe: 4-7 business days
- US / Canada: 10-12 business days
- Other countries: 10-16 business days
Return and refund policy
With no compromise on the quality of our products, we always ensure that our customers get to enjoy the finest of our craftsmanship excellence.
If for any reason you are not fully satisfied with your ‘not bespoke product’ or it is damaged or defective upon delivery you must return the item to GN Jewellery within 10 days of receipt of the items. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The item is your responsibility until it reaches GN Jewellery. For your own protection it is recommended that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Please also note we will refund an item if it is faulty, after a thorough check of the item. Please contact us via with ‘ RETURN’ in the subject. Please provide us with the information why the item is being returned, i.e. faulty, damaged, wrong size, followed by your customer Order Number. Please also indicate if you would like a refund or exchange. Please allow 14 working days for a refund to be processed.
Bespoke pieces can not be returned.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of GN Jewellery. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us by email or any other contact form you may provide us with. If you don't want to receive such promotional materials or notices – please just notify us at any time.
GN Jewellery will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations,
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected - Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact, ship orders or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Shipping address for orders
Cookies and Usage Data
Credit & Debit Card Details
We do not collect or process your credit or debit card details. These are collected and processed by our payment processing service provider PayPal, Ltd (“PayPal”). The collection and processing by these providers of your credit or debit card details and other personal data are governed by their terms and conditions.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Data
GN Jewellery uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Disclosure Of Data Legal Requirements
GN Jewellery may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Jacqui Larsson Fine Jewellery
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
By visiting this page on our website:
By phone number: +44 (0)7905151969